F.A.Q’s
Can I make a down payment?
- Down payments are accepted. Indicate on intake form the desired deposit amount. We will adjust the amount to be financed on your loan request. Payment will be collected once your loan has been approved.
How long is the approval turnaround time?
- Once your loan has been signed by your chair/department head and returned to the campus store, approval confirmation can take up to 5 days or longer depending on the season.
When can I pick up my items?
-Once approved, loan items are ordered and delivery can range from 1-3 weeks.
If I have a loan out already can I request another loan?
- No, you would have to pay off your current loan in order to apply for a new loan.
Where can I pay off my current loan balance?
- You can contact the Payroll department for paying off the remaining balance of your loan.
PLEASE NOTE: the payment methods accepted are check or money order.
What items cannot be purchased with my loan?
- Major Appliances (Refrigerators, Washers, Dryers, Etc).
- Cell Phones (Excluding Unlocked iPhones Purchased Directly Through Apple)
- TVs Larger Than 65"
- Musical Instruments (Music Technology Is Ok)
- Refurbished or Used Items
- Apple Technology From 3rd Party
Am I able to return an item I placed on a loan?
- Unless an item is defective, all items not sold at the SVA Campus Store will be considered FINAL SALE.