DID YOU KNOW THE SVA CAMPUS STORE HAS AN APPLE AUTHORIZED REPAIR CENTER? 

We are pleased to offer members of the SVA community a resource
to diagnose and repair their technology with the highest level of customer service and knowledge.

We can service both in (AppleCare+) and out-of-warranty repairs.

Before visiting our repair portal below, please click below to confirm if your device is considered "vintage" by Apple - we are unable to service these devices.

We look forward to assisting you!
Check If Your Mac Is Vintage Visit The Repair Center

Repair Center FAQs

How long do repairs take? 5 - 10 business days.

5 - 10 business days from when we are ready to service the computer, and it's in our possession.

If the computer requires data recovery, the time will start from when the data recovery has been completed.

If a part is on backorder or there is an influx in repairs, repairs can take longer; you'd be notified immediately with a re-quote time for your repair.
How much is a repair? We will let you know once the diagnostic has been completed.

After the diagnostics, Apple will determine if the repair is covered under the one‑year limited warranty, an AppleCare+ Protection plan, or requires an additional fee.
My machine is considered vintage by Apple. Can you repair it? No.

We don't service vintage machines. The best option would be to get a new one.
Can you repair a computer with Find My on? No.

This security feature prevents us from processing a repair.
Do I need to back up my machine? Yes.

We are not responsible for data loss. The information must be erased to complete some repairs and tests. Please back up your device before having it serviced.
Can you back it up if the school manages my computer? Yes, with limitations.

We can only back up the files and folders with the user name and password you provide as long as the system can boot up correctly.
Do you offer data recovery? Yes.

We can attempt to recover your data from a damaged computer or hard drive. If advanced data recovery is required, we recommend contacting Drive Savers. We can help you decide which option is best for your situation. Use this reference number for a special discount DS25918.
Do you offer What if the computer has Liquid or physical damage? We can still repair the device. recovery? Yes.

We can attempt to recover your data from a damaged computer or hard drive. If advanced data recovery is required, we recommend contacting Drive Savers. We can help you decide which option is best for your situation. Use this reference number for a special discount DS25918.